Support

Write to support@rhinecom.com. Say which iPhone and iOS version you have and what you did; a screenshot helps. I answer as soon as I can.

Restore a purchase

In Clad open Settings, then Clad Pro, then Restore purchases. It brings back a one-time purchase or an active monthly plan on a new phone, with the same Apple account.

Manage or cancel the monthly plan

In Clad open Settings, then Manage subscription. Or on the iPhone open Settings, tap your name, then Subscriptions, then Clad. Cancelling stops the next renewal; Pro stays on until the paid period ends. Refunds are handled by Apple at reportaproblem.apple.com.

Keep a copy of your data

Settings, then Your data, then Export everything makes one file with your tape, favourites, jobs and settings. Restore from that file on any phone; it only adds and never removes anything. Job photos stay on the phone and are not in the file.

Something looks wrong

Send me the sum or the tool inputs, the result you got and the result you expected. Numbers are the whole point, so I want to see them.